Meet Shawn Ratzel

8f38ae1b2d558dcf56e9e7ffc0478437NW PC Mobile Tech is a full service computer repair company that is locally owned and operates in the Puget Sound region of Washington State. Our work area is from South King County to Centralia. I have a retail/repair store in Olympia and is the only computer retail/repair store in Thurston County that has Better Business Bureau Accredidation. I also offer “on-site” computer repair service! Our #1 goal is to make sure our customer is 100% satisfied. NW PC Mobile Tech has 4 specialized lines of business: Family and Home Computer Repair/Services, Business Network and IT Services, Data Recovery/ Data Extraction, and Laser Printer repair and service.

I have always been offended by businesses that seem to think that they are doing the customer a favor by taking their money and not providing much in the way of service. I made a commitment to myself to provide quality services at a reasonable prices, stand behind the product and services I provide, and treat every customer the way I would like to be treated. I always say, the smallest problem to one person is the biggest to the next person! I treat each person with respect and I honor their privacy. We all know times are tough, I make it a point to ensure no money goes wasted and I warranty my work for 1 year on parts replacements and 3 years on new computer systems. I pride myself on being one of very few companies that offer these extended warrantee as standard. No info will ever be sold to anyone for any reason no matter what! I have references available to those who request it.

I have worked at Microsoft, Intel, Boeing and Starbucks before deciding to start NW PC Mobile Tech. I have 20 years’ experience working with all types of computer systems and networks. I provide evening appointments along with weekend appointments so I can work around your life. We also provide 24/7 customer support for those who have a problem in the middle of the night and need their computer no matter what time it maybe. Just give me a call and I will be there to get you taken care of. If you have questions you can always give us a call or email us. We’re happy to answer any questions you may have.